Warrenty

Every device has been through strict quality inspection before leaving the factory, therefore, if user has any concern, please contact the technical support.

The warranty period of the device is 12 months from the date of delivery. After the expiration of the warranty period, we would provide extra 6 months of maintenance and replacement of components if any. It is not covered by warranty if the instrument is disassembled without permission or damaged due to improper use.

If there is any problem with the instrument during the warranty period, it can be replaced, calibrated or repaired free of charge. The freight incurred during the warranty period is borne by shipper.

The manufacturer has the right to choose to repair the instrument or replace the components. If the failure of the instrument is caused by the improper use by user, the user must bear the maintenance cost. In such case, the user can inquire about the maintenance cost in advance.